A special thank you to Gary Dhillon at TCJ AutoGroup for "making it
happen!" I had been looking for a specific truck in a specific price range
for some time. When I found it on the lot, I took it out several times for a
test drive and made the offer - and it was accepted! I was very pleased with
the outcome and service that I received. It was a hassle free and pleasant
experience."
Thanks Gary!
Rita from Langley
I had been on my fourth month of truck shopping. Not
shopping for your regular everyday work truck, but for a beast that would tower
over every other four wheeled-machine out there. The day the 2007 King Rancher
with a 10" lift and 37's on 22's came in, I got a call from Gary Dhillon. It was
a little beyond what my wife and I had budgeted, but with a lot of hard work
from Gary in sales, Derek the owner and Sheri the business manager, we figured
everything out.
The emphasis that TCJ Auto puts into customer service is
what every other dealership should strive to accomplish. Their concern for the
customer's satisfaction is sincere and they make the shopping and buying
experience enjoyable. They work fast and do everything they can to deliver on
their promise: "If you can't find what you want, we will build what you want!" I
am not going lie, this was very fun for me. The three other dealerships I had
tried simply didn't give me a feeling of customer appreciation. From the free
vanilla coffee to staying late and starting early to working together to find a
great financial plan to delivering the truck to my door, one could not ask for
anymore from a dealership. At times it felt like I was part of a TV series like
Unique Whips or OCC where the environment is like one of a big happy
family.
The lease on my other vehicle is over in 10 months and guess
where I am going for a sweet new ride? You got it, TCJ Auto!
Thank
you so much Gary Dhillon and TCJ Auto for all that you have done to get
Stephanie and I the best truck on Vancouver Island!
Stephanie and
Frank
Vancouver Island
Everything I said in here is the truth
man. We really are super happy!
We recently purchased a 1993 Ford F-350 from Gary
Dhillon at TCJ auto. We were looking for a pre-1995 Ford PU. We were very
pleased with the purchase as the vehicle was exactly what we were looking for.
The staff at TCJ were very pleasant and made us feel very comfortable with the
purchase of this used vehicle. They assured us should anything go wrong after
the purchase that they would not leave us stuck with the problem. We were very
leary about buying a used vehicle due to experiences in the past we have had
buying used. The people at TCJ should be commended for their after sales support
as we did encounter a serious issue with the transmission. They took care of the
issue in a very timely fashion and we were extremely pleased with the
experience. We look forward to being a repeat customer at TCJ Auto and would
recommend this dealership to anyone wanting to buy a used vehicle. Special
thanks to Gary Dhillon for making this purchase a great experience.
Ron
Welch & Bonnie Dupont Abbotsford B.C.
Dear Steve & TCJ Staff,
You guys were Awesome! It was the best
customer service we have ever experienced. We will definately recommend TCJ to
everybody & would for sure purchase from you in again. Thank you for your
outstanding customer service! Your Very Happy Customers Pon
Southammavowg Patrick Jack